Terms of Service
Effective Date: March 31st, 2026
Company Name: Upper Media1. Overview
These Terms of Service (“Terms”) govern your use of services provided by Upper Media (“Company”, “we”, “us”, “our”), including:- Social media management- Content strategy and consulting- Content distribution and analytics- Access to our proprietary tool SocialAgentBy accessing or using our services, you agree to these Terms.2. Services
Upper Media provides social media growth and management services, including but not limited to:- Content planning and strategy- Content posting and scheduling- Analytics and performance tracking- Audience growth optimizationWe do not guarantee specific results (e.g. followers, revenue, engagement), as outcomes depend on multiple external factors.3. SocialAgent Tool (Scheduling & Analytics)
As part of our services, we may use our internal tool SocialAgent, which enables:Scheduling and publishing content on social media platformsMonitoring performance metrics (views, engagement, reach)Managing multiple social media accountsBy using our services, you acknowledge and agree that:We may access and manage your connected social media accounts via SocialAgentData from your social media accounts (analytics, engagement metrics) may be processed and storedSocialAgent operates in compliance with applicable platform policies and API usage termsWe do not sell or misuse your data. Data is used strictly for service delivery and performance optimization.4. User Responsibilities
By working with us, you agree to:Provide accurate and complete informationMaintain ownership or rights to all content you provideNot request or engage in illegal, deceptive, or platform-violating activitiesYou are responsible for complying with the terms of platforms you use (e.g. Instagram, Twitter/X, Reddit).5. Content & Intellectual Property
You retain ownership of your original contentYou grant us a non-exclusive, worldwide license to use, modify, and distribute content for the purpose of delivering our servicesWe may use anonymized performance data for internal optimization6. Payments & Fees
All fees are agreed upon separately (contract, invoice, or platform terms)Payments are non-refundable unless otherwise statedWe reserve the right to suspend services for non-payment7. Third-Party Platforms
Our services rely on third-party platforms (e.g. social media networks).We are not responsible for:- Platform outages- Account bans or restrictions- Algorithm changes affecting performance8. Termination
We reserve the right to suspend or terminate services if:- Terms are violated- Payment obligations are not met- There is misuse of our systems or toolsYou may terminate services at any time unless otherwise agreed in a separate contract.9. Limitation of Liability
To the maximum extent permitted by law:We are not liable for indirect, incidental, or consequential damagesOur total liability is limited to the amount paid for services in the last 30 days10. Disclaimer
All services are provided “as is” and “as available.”We make no guarantees regarding:- Revenue- Growth metrics- Platform performance11. Data & Privacy
We collect and process data only as necessary to deliver our services.This may include:- Social media account data- Performance analytics- Communication dataFor more details, refer to our Privacy Policy.12. Changes to Terms
We may update these Terms at any time. Continued use of our services means you accept the updated Terms.13. Contact
For questions regarding these Terms:Email: [email protected]
Company: Upper Media

Privacy Policy
Effective Date: March 31st, 2026
Company Name: Upper Media1. Introduction
Upper Media (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our social media management services and our internal tool SocialAgent.By using our services, you agree to the terms of this Privacy Policy.2. Information We Collect
We may collect the following types of information:a) Personal Information
- Name
- Email address
- Payment details (if applicable)
- Contact informationb) Social Media Account Data
When you connect your social media accounts, we may access:- Username and profile information
- Content (posts, captions, media)
- Engagement metrics (likes, views, comments, reach)
- Audience insights (aggregated, non-sensitive data)c) Usage Data
- IP address
- Browser type
- Device information
- Pages visited and interactions3. How We Use Your Information
We use your data to:- Deliver and improve our services
- Schedule and publish content via SocialAgent
- Analyze performance and optimize content
- Communicate with you
- Process payments (if applicable)
- Ensure compliance with platform policiesWe do not sell your personal data.4. SocialAgent Tool (Scheduling & Analytics)
SocialAgent is our internal system used to:- Schedule and publish content to social media platforms
- Access analytics and performance metrics
- Manage multiple accounts efficiently
By using our services, you agree that:We may access your connected social media accounts through official APIsWe may store and process analytics data related to your contentAll actions performed via SocialAgent are strictly for service deliveryWe only request permissions necessary to perform these functions.5. Data Sharing
We do not sell or rent your data.We may share data with:Trusted service providers (hosting, analytics, payment processors)Social media platforms (via official APIs)Legal authorities (if required by law)All third parties are required to protect your data.6. Data Retention
We retain your data only as long as necessary to:- Provide our services
- Comply with legal obligations
- Resolve disputesYou may request deletion of your data at any time.7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:- Secure servers
- Access controls
- Encrypted data transmission (where applicable)However, no system is 100% secure.8. Your Rights
Depending on your location, you may have the right to:- Access your data
- Request correction or deletion
- Withdraw consent
- Request data portabilityTo exercise your rights, contact us at the email below.9. Third-Party Platforms
Our services interact with third-party platforms (e.g. social media networks).We are not responsible for:- Their privacy practices
- Platform outages or changes
- Please review their policies separately.10. Children’s Privacy
Our services are not intended for individuals under 18.We do not knowingly collect data from minors.11. Changes to This Policy
We may update this Privacy Policy at any time.Updates will be posted on this page with a revised effective date.12. Contact Us
If you have questions about this Privacy Policy:Email: [email protected]
Company: Upper Media